All municipal offices, with the exception of the Police Department, are closed every Friday.
New Hours: Monday – Thursday 7:30am – 5:30pm
Mission Statement
The mission of the Indio Water Authority is to provide the highest quality most reliable source of water, in an effective and fiscally responsible manner while promoting the highest standard to our customers, and maintaining excellent customer service though highly motivated customer oriented employees. To achieve this mission, the Indio Water Authority will provide leadership in managing and developing water resources in the Coachella Valley region.
History of the Indio Water Authority
The Indio Water Authority was formed as a Joint Powers Authority in 2000 to deliver water to the City of Indio. Its mission is to provide the City’s residents, visitors and businesses with safe and reliable water, while ensuring the long-term viability of the City’s water services for its users. The Indio Water Authority’s service area includes approximately 38 square miles and supplied 8,100 million gallons (24,873 acre-feet) of water to approximately 75,000 businesses and residents in 2008.
Since the establishment of the Indio Water Authority, service connections have increased from approximately 12,100 to 20,295 in 2008, with the majority of the new growth occurring primarily north of Interstate 10. As one of the fastest growing municipal utilities in the Coachella Valley, the Indio Water Authority is committed to maintaining a sustainable water supply for its residential and commercial customers.
To ensure adequate conditions and system capacity to meet the growing needs of the City of Indio/Indio Water Authority has prioritized an aggressive planning process which includes initiation of an Integrated Regional Water Management Plan (Plan). Poised to be a leader in its cross-agency development, promotion and implementation, this Plan aims to address the City’s current and future water needs paying specific attention to overdraft issues, water supply management, environmental and economic impacts, compliance with state and federal guidelines and most importantly, long-term sustainability.
The City of Indio/Indio Water Authority recognizes that no water utility and no city can achieve long-term viability alone. At the September 09, 2008 Indio Water Authority meeting, the Commission signed a Memorandum of Understanding, along with other Coachella Valley Water Agencies pledging to devote resources to develop an integrated regional water management plan with respect to water supply and water quality. As a leader in a regional water conservation effort and a history of responsible urban planning, the Indio Water Authority is actively involved in water resource management to protect our most vital resource – water.
We invite you to learn more about the Indio Water Authority’s commitment and future planning goals by contacting the Indio Water Authority at 760.391.4038 or via email at indiowater@indio.org.
Integrated Regional Water Management Plan
The Indio Water Authority invites you to view the progress of the Integrated Regional Water Management Plan (IRWMP) by visiting the Coachella Valley Regional Water Management Group's website; www.cvrwmg.org.