Order Garbage Service
Burrtec Waste and Recycling Services (Burrtec) is the current provider of residential and commercial solid waste collection services.
To start or change service, to report a problem with your service, or to inquire about other services provided by Burrtec, call (760) 393-0635 Monday - Friday 8:00 a.m. - 5:00.
Residential garbage and recyclables are collected weekly on the regular garbage service day. More than one service per week is available to commercial customers.
Customer Assistance
If you have a problem with garbage service, please call Burrtec’s customer service line at (760) 393-0635. If you wish to report your service problem to the City or have questions about the Solid Waste and Recycling program in general, please call the City's Environmental Hot Line at (760) 391-4129 or click here to make a Solid Waste Complaint online.
Solid Waste Ordinance
The following lists some highlights of the City's regulations regarding garbage collection:
- The franchised garbage hauler must be the provider of garbage collection service. Currently, Burrtec is the franchised hauler.
- Garbage and garbage containers shall not be left at curbside for more that 24 hours.
- Waste Diversion Mandate
The California Integrated Waste Management Act, also known as AB 939, requires that each city and county in California reduce the amount of waste disposed to the landfill by 50% from 1990 levels by the year 2000, and to maintain the 50% level thereafter. Municipalities face penalties of up to $10,000 per day for failure to comply. That is why diversion from construction sites, commercial and industrial, multi-family residential, single-family residential is very important to the City.
Bulky Item Pickup
The City offers residential customers (which usually includes rental dwellings of up to four units), as well as apartments and condominium/townhouse complexes, unlimited opportunities each year to dispose of Bulky Items for free. Bulky items are defined as hard to dispose of items like old sofas, chairs, and refrigerators. Pick-ups are normally scheduled to coincide with the regular garbage collection day. The resident must call at least 5 days before the scheduled pick-up day. As with normal trash containers, please do not set out bulky items more than 24 hours prior to the scheduled pick-up day because items that are set out well in advance of the pick-up day have the undesired potential effects of causing a visual nuisance and encourage illegal dumping.
Four items per week may be picked up. To schedule the pick-up of Bulky Items, please call Burrtec at (760) 393-0635 or click here to download the flyer.
Note: Hazardous Waste Materials can not be disposed of in your regular curbside trash or recycling containers. For information on disposal of hazardous materials such as oil based paint, car batteries, refrigerators, air conditioning units, televisions, computer monitors, pesticides, and similar items call (760) 391-4129 or you may dispose of hazardous materials at the Coachella/Indio Waste Transfer Station located at 87-011 Landfill Road, Coachella, CA, 92236.
Curbside Recycling Services
Burrtec Waste and Recycling Services (Burrtec) is the current provider of residential and commercial solid waste and recycling collection services. To view a list of items that are acceptable in your curbside recycling container, please click here.
Yard Waste and Backyard Composting
Riverside County provides City of Indio residents with free composting workshops and for building your own compost bin. For information on this great program, please click here to visit Riverside County’s website.