Customer Service Forms

Not sure if you are in IWA Service Area, find out using this interactive map.

• Start Water Service - Single Applicant
• Start Water Service - Joint Applicants
• Auto Pay Application & Authorization Form
• Stop Water Service
• Contact Information Update Request
• Cancel Auto Pay Form
• Meter Downsize Application
• Outdoor City, School & Government Rebate Application - English / Español
• Customer Appeal Form (can be filled and submitted electronically)
• Water Main Shut-Down Application
• Outdoor Residential & Commercial Rebate Application -  English / Español
• Variance Policy and Application
• Indoor Rebate Application - English / Español
• Construction/Hydrant Water Meter Application
• Add Authorized Signer

Current Rates and Fees

Updated November 1, 2019 (Please contact our Engineering Staff via email at iwaengineering@indio.org for the most up-to-date information about fees or questions about any of the forms below)

• Residential and Commercial
• Fees for Development and Water Services
• Supplemental Water Supply Fees
• Development Impact Fees (Water Development Impact Fee and Supplemental Water Supply Fee)

The fees above are for general information purposes only. Please note that in case there is a difference between the fees on this website and the originating document such as a resolution or ordinance, the originating document amount(s) will prevail.

Forms for Development & New Water Services

• Development Services Forms Package
• Water Agreements and Templates
• Water Main Shutdown Application
• Water Improvement Plan Checklist
• Landscape and Water Conservation Forms

IWA Rate Structure Video

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