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Neighborhood Resident & Business Plan Provides Support During Festivals

Since 2011, the City of Indio has been meeting with communities surrounding the Empire and Eldorado Polo Grounds to work with residents who may be affected by the Coachella Valley Music and Arts Festival and Stagecoach Country Music Festival – both put on by Goldenvoice – which bring a few hundred thousand attendees to Indio during the month of April.

The City creates a Neighborhood Resident & Business Plan for residents and businesses during the festivals. From December through April, representatives from the City of Indio, Goldenvoice and the Indio Police Department (IPD) meet with roughly 25 different communities and businesses close to the festival grounds before the concerts each year. Any time new communities contact the City or Goldenvoice, outreach is extended to them, as well.

At these meetings, the City, IPD and Goldenvoice discuss traffic, noise, short-term rentals, parking and more. “We like them to get to know those of us who are here to address any issues they may have 24/7 during each of the festival weekends,” said Jim Curtis, Community Services Manager for the City of Indio. “We are the ‘voice’ for the residents throughout each event, and we want to make sure things go as smoothly as possibly for them during these time periods.”

Another key purpose to the meetings is to let each community know about the hotline that is available to resident communities surrounding the festivals, which is 760-391-4112. The hotline is operational 24-hours-a-day during the festival periods. Hotline representatives try to answer every call, and if they are on the other line, they will make an immediate call-back. Residents are encouraged to call the hotline with any issues as they arise or immediately following so that they can be addressed as soon as possible.

In addition, these resident communities that are directly impacted by road closures receive Perimeter Passes which allow them access to and from their homes during the festivals. The Perimeter Passes are dropped off by Goldenvoice to the surrounding neighborhoods within the road closure boundaries. To learn more about road closures during the festivals, click here.

The City of Indio also takes the lead in working with the cities of Coachella and La Quinta, to assist the neighborhoods affected by the festivals in their communities, as well.

An economic impact report has estimated that the festivals bring in roughly $212 million in revenue for Indio, which ultimately benefits the residents in enhancements to the city. Goldenvoice also donates thousands to nonprofits in the area, including several in Indio.

For more information, call the hotline at 760-391-4112 or email