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IWA's Residential Customer Assistance Program through the United Way of the Desert

Water is a basic necessity. However, due to unexpected circumstances, some customers find themselves in financial hardship that renders them unable to pay for this essential need. To help eligible customers who are having trouble paying their water bill, IWA partnered with the United Way of the Desert.

Known as the Help2Others Assistance Program, the partnership is committed to providing critical support to customers when they need it most. Since the program launched in March 2020, IWA has provided one-time bill payments of up to $100 for nearly 150 households through United Way.

You can apply for the program by visiting the United Way of the Desert website at or call (760) 323-2731 ext. 105 for assistance. The application can also be completed online by clicking the link below:

Apply Now

The program is funded by a combination of IWA’s non-rate revenue and tax-deductible donations made directly to United Way of the Desert by check or online. You can help by community and make a donation today!

Donate Now

( Residential Customer Assistance Program Brochure )