News Details

Help2Others program to assist more IWA customers

The impacts of COVID 19 are ongoing and difficult. Our community and residents are experiencing both the health and economic impacts of the pandemic deeply.

Indio Water Authority and the City of Indio understand these challenges. That’s why we have teamed up with United Way of the Desert to help. The new Help 2 Others COVID-19 Water Bill Assistance Program provides grants to help those who have eligible residents who have fallen behind on their water bills.

Program Details:
Covers past due water bills between April 1, 2020 and December 31, 2020
Only available to Indio Water Authority residential customers
Must demonstrate loss of job, reduction of income, health impact or other documentation connecting need to COVID-19
Customer has not utilized other assistance to cover past due water charges during the qualification period
Applications accepted through March 15, 2021 or until funding is exhausted
A submitted application does not guarantee funding approval

How to apply:
Visit after February 16 for full program details
Fill out the digital application form OR download the print application and email it to once completed
Those who do not have access to a computer can call 760-766-2603 during normal business hours

Additional Assistance:
Those who do not qualify for the temporary Help 2 Others COVID-19 Water Bill Assistance program may benefit from the existing Help 2 Others Assistance Program. Visit for full details.