City of Indio Privacy Policy  

Effective Date: June 30, 2026 

Privacy Statement 

The following Privacy Policy (“Policy”) explains the City of Indio’s (City) policy regarding how the City collects, uses, and discloses personal information about its residents, businesses, visitors and prospective customers when visiting the City’s official website (indio.org) and mobile applications. By using the City’s website or applications, you agree, without limitation or qualification, to be bound by the Privacy Policy or any other disclosure or data collection policy applicable to any individual City website.  

Collection of Information 

On certain occasions, the public is asked to share personal information online with the City to facilitate better correspondence, transactions and service. This information includes, but is not limited to, email addresses, responses to surveys and registering for new and existing services. The City will not sell any information provided through this website or use it for commercial marketing. Nevertheless, information received by the City online is a public record and may be subject to disclosure under the provisions of the California Public Records Act. Credit card information will not be disclosed.  

Use of Information  

The City's goal in collecting personal information online is to provide you with the most personalized and effective service possible. By understanding your needs and preferences, the City will be in a better position to provide you with improved service.  

By providing email addresses at registration and otherwise, users are giving the City permission to periodically send out email newsletters and promotional email to our users about City topics of interest, or for responding to a user’s request or input, or to complete an online transaction. If a user chooses to provide the City with personal information, such as sending an email to a City employee or by filling out and submitting an online form located on the City’s website or application, the City may use that information to respond to the user’s message and to assist in obtaining information the user may have requested.  

Users may indicate that they do not wish to receive email information from the City. Upon request, the City will remove users and their information from the City database or permit them to elect not to receive any further email newsletters or contact.  

Information Collected and Stored Automatically 

The City does use its website to collect usage statistics for site management, such as assessing what information is of most and least interest, determining technical design specifications and identifying system performance issues. The information does not identify users personally. The following are examples of information which is collected about your visit:  

• The internet domain and/or IP address from which you access the City’s website 

• The type of browser and operating system used to access the City’s website 

• The date and time of the visit 

• The web pages or services you accessed while on the City’s website 

• The website you visited prior to coming to the City’s website 

• The search terms used on the City’s website 

The City’s website may transfer information to your computer through cookies or other technology. The use of cookies or similar technology is an industry standard and does not personally identify users, although they do identify a user’s computer. Cookies or similar technology can make the internet more useful by storing information about our preferences on a particular site. If preferred, you can configure your browser to refuse cookies. However, you may not be able to take full advantage of the City’s website if you do.  

Limitations 

The City’s website contains links to other sites. Be aware that the City is not responsible for the privacy practices of other sites not owned or managed by the City, nor does it mean that the City endorses the information contained on those pages. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by the City’s website. 

Security Statement 

While the City has taken several reasonable steps to safeguard the integrity of its website properties, the City makes no guarantees, however, as to the security or privacy of your personal information. should not be construed in any way as warranting as fail proof the security of information provided via the City’s website. To protect your personal information, we recommend you use firewalls, anti-virus, spyware and other encryption methods when submitting personal information or content to us. Unauthorized attempts to deny service, upload information or change information are strictly prohibited and may be punishable under Title 18 of the U.S. code to include the Computer Fraud and Abuse Act of 1986 and the National Infrastructure Protection Act. 

Contact Information 

If you have any questions about this policy of City privacy practices, please contact us at outreach@indio.org. 

Private Policy 

The City of Indio is using Visit Widget LLC, a technology service provider, to develop, host, maintain, and support its mobile application, Experience Indio. Experience Indio is a public application that allows City of Indio citizens to view an interactive map of local businesses. Experience Indio can be used via the Web on a desktop computer, laptop, mobile phone, or tablet. The service provider processes information only as necessary to provide the services requested by the City and is contractually prohibited from selling personal information or using information collected through the application for advertising or unrelated commercial purposes. If a user chooses to enable location services, the application may access the device’s location to provide location-based features, such as displaying nearby businesses and points of interest. Location information is used only to support the functionality of the application and is not used for advertising or unrelated commercial purposes.